Mystery Shopping
  • On-site shops
  • Telephone shops

Surveys
  • On-site, telephone, direct mail and web based surveys available
  • Customer satisfaction surveys
  • Employee satisfaction surveys
  • Customer intercepts
  • Exit interviews

Competitive Shops
  • Determine how you measure up to your competition with regard to:
    • Pricing
    • Customer Satisfaction
    • Operations
  • Use results as marketing tool

Compliance to Corp Standards
  • Alcohol ID checks
  • Tobacco ID checks
  • Franchise requirements
  • Special promotions

Focus Groups
  • Minimize risk by better understanding your (potential) customer's perceptions and opinions
  • Utilize this forum to probe (potential) customers. Determine what motivates them to purchase your products/services

CONSUMER WARNING
Beware of Letters Offering Quick Returns
for Cashing a Check

Click on the link above for more information. Our company rarely, if ever, conducts mystery shops involving check cashing or money transfers. We never ask shoppers to send us money. If someone posing as a representative of our company ever contacts you with a cashier's check, call us before you try to cash the check...it may be a scam!